P.O. Box 2012, Southeastern, PA 19399
Privacy & Security Policy
- What personally identifiable information is collected from users, how it is used and with whom it may be shared.
- The security procedures in place to protect the misuse of user information.
Policies Regarding Eduspire Solutions Software, Mobile Apps, and Cloud Platforms
User Data Privacy
These privacy provisions apply to www.e-hallpass.com, www.flextimemanager.com, www.schedool.com, www.studentvoicecoicer.com, and any other websites or mobile applications through which we offer client access to our software platforms.
Eduspire Solutions is a member of the Alliance for Student Data Privacy (https://sdpc.a4l.org/).
We are committed to responsible data privacy protections and our systems are fully compliant with the Federal Educational Rights and Privacy Act (“FERPA”) at 20 U.S.C. 1232g (34 CFR Part 99), the Children’s Online Privacy Protection Act (“COPPA”), 15 U.S.C. 6501-6506, and the Protection of Pupil Rights Amendment (“PPRA”) 20 U.S.C. 1232h.
User data (including students, teachers, staff, administrators, or anyone else given login credentials to our software) used by our application may include user first and last names, user email addresses, user graduation years, and other related data that may be considered Personally Identifiable Information under relevant data privacy regulations and statutes. Clients provide this information to Eduspire Solutions rather than Eduspire Solutions collecting it directly from end users.
This user data is not shared with anyone other than those working directly with Eduspire Solutions to support our software, and it will not be released to any other third parties without authorization. Any such third parties or successor entities are also bound by privacy and data security policies that are consistent with our current policies. User data is only utilized within the context of the software platforms and is never utilized for any other purposes other than the administrative and educational purposes which support our clients. Eduspire Solutions also pledges never to collect, use, or share such information for any purposes beyond the authorized educational or school purposes.
It is also relevant to note that certain user data is accessible from within the software to anyone whom we are instructed to give access to via user credentials of specified administrative types including teachers, staff, and other administrators. When we are instructed to create these login credentials, then they can be used to see student information from the relevant system including information such as student schedules, attendance, hall pass usage, or other items. In those cases, the client also acknowledges it is their responsibility to ensure their administrative users are also acting in compliance with relevant data privacy statutes and regulations.
These security provisions apply to www.e-hallpass.com, www.flextimemanager.com, www.schedool.com, www.studentvoicecoicer.com, and any other websites or mobile applications through which we offer client access to our software platforms.
Eduspire Solutions maintains full compliance with FERPA via our secured cloud infrastructure. We take robust precautions to protect user information. All user information and data accessed in or through our software platforms is always done via an encrypted connection (SSL or SFTP), and all user data is stored only in restricted-access and encrypted databases on our protected servers.
When users submit sensitive information via our web-based platforms, that information is protected. Users’ personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential. In addition, all sensitive information supplied is encrypted via Secure Socket Layer (SSL) technology. The computers & servers in which we store personally identifiable information are kept in a secure environment.
While we use encryption to protect sensitive information transmitted online, we also protect user information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
User Access to and Control Over Information
Any data regarding individual user accounts is owned by the school organization that is responsible for sharing user data with us. Eduspire Solutions retains user data and associated software use data at the direction of the school or district. Individual user data (including student data) can be accessed by students, parents, or other authorized parties for review or correction by requesting this data directly from the school or district. While individual user data is generally deleted only via the specific request of the original user source data provider (typically the school or the district), Eduspire Solutions does not retain user data any longer than necessary. In the case that a school or district no longer uses our software, all user data would not be retained for a period beyond one full school year after termination of services. Users may also have the ability to opt out of using our software entirely or request to have specific user account data deleted based on the policies of the user’s school or district. Please contact the school or district with any requests regarding this provision.
Our Privacy & Security Policy may change from time to time and all updates will be published in this policy and the most recent version will always be posted publicly on our website. In the case of any material changes, all customers (i.e., each school or district) will be notified with the ability to opt out of any changes as warranted. Continued use of the software following such notifications will be interpreted as acceptance of any such changes.
Policies Regarding www.eduspiresolutions.org
The additional policies below only pertain to users of the public website at www.eduspiresolutions.org and do not apply to users of our software as described above (unless they separately utilize our public website, which is not a requirement of their software use in any way).
Information Collection, Use, and Sharing
We are the sole owners of the information collected on the website www.eduspiresolutions.org. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and abide by the same privacy guidelines as outlined in these policies. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request or as described above.
In order to use some functions of this website, a user may first need to complete a registration form. During registration a user may be required to give certain personally identifiable information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site may request information to participate in surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site or our company’s products and services.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. The computers/servers in which we store personally identifiable information are kept in a secure environment.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
Policies Regarding Eduspire Solutions Marketing Communications
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations. We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Market to or send emails to our customers after the original transaction has occurred, such as to contact you via email in the future to tell you about updates to our products or services, or changes to this privacy and security policy.
To be in accordance with CAN-SPAM we agree to the following:
- NOT use false or misleading subjects or email addresses.
- Identify the message as promotional in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
Your Access to and Control Over Information
You may opt out of any future marketing contacts from us at any time. You can do so by contacting us via the email address or phone number given on our website or here:
Eduspire Solutions LLC
P.O. Box 2012
Southeastern, PA 19399
United States of America
Our website’s Privacy & Security Policy may change from time to time and all updates will be published in this policy and the latest version will be publicly posted on our website.